{"id":2510,"date":"2017-04-24T06:40:17","date_gmt":"2017-04-24T11:40:17","guid":{"rendered":"http:\/\/blindabilities.com\/?p=2510"},"modified":"2017-04-24T06:49:01","modified_gmt":"2017-04-24T11:49:01","slug":"aira-visual-interpreter-for-the-blind-the-agent-perspective-growing-and-evolving-an-inside-look","status":"publish","type":"post","link":"https:\/\/blindabilities.com\/?p=2510","title":{"rendered":"Aira Visual Interpreter for the Blind: the Agent Perspective, Growing and Evolving, an Inside Look"},"content":{"rendered":"<!--powerpress_player--><div class=\"powerpress_player\" id=\"powerpress_player_1992\"><audio class=\"wp-audio-shortcode\" id=\"audio-2510-1\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"http:\/\/traffic.libsyn.com\/blindabilities\/Aira4.mp3?_=1\" \/><a href=\"http:\/\/traffic.libsyn.com\/blindabilities\/Aira4.mp3\">http:\/\/traffic.libsyn.com\/blindabilities\/Aira4.mp3<\/a><\/audio><\/div><p>Blind Abilities presents the next installment in its series on Aira. Pete Lane continues his interview with Amy Bernal, Director of Aira Agents, and Patrick Lane, Aira Agent analyst. Hear their thoughts on Aira agent training, their views on customer service and the continuing evolution of the agent position. Aira has grown from eight contract agents at the time of the interview, to twenty-three, and they continue to hire. If you are a sighted listener, check the web site at Aira.IO for details, or contact\u00a0Erin@Aira.IO\u00a0for information on becoming an agent. Hear how Aira is piloting extended hours of availability <!--more--><\/p>\n<p>until 10p.m. Pacific Time, 1a.m. Eastern. \u00a0\u00a0<\/p>\n<p>Blind Abilities offers a detailed look into Aira: the product, its users, agents and the company itself &#8211; a perspective that cannot be found anywhere else in the podcast arena. stay tuned for future podcasts as Jeff and Pete interview Erich Manser, employed by IBM Accessibility and a blind runner who recently completed the Boston Marathon with Aira as part of his visual guide. Keep it tuned right here for more podcasts with a blindness perspective!<br \/>\nYou can follow us on Twitter <a href=\"http:\/\/www.twitter.com\/blindabilities\">@BlindAbilities<\/a><br \/>\nOn the web at <a href=\"https:\/\/blindabilities.com\">www.BlindAbilities.com<\/a><br \/>\nSend us an <a href=\"mailto:info@blindabilities.com\">email<\/a><br \/>\nGet the <a href=\"https:\/\/appsto.re\/us\/demUab.i\">Free Blind Abilities App<\/a> on the App Store.<\/p>\n","protected":false},"excerpt":{"rendered":"<!--powerpress_player--><div class=\"powerpress_player\" id=\"powerpress_player_1994\"><audio class=\"wp-audio-shortcode\" id=\"audio-2510-3\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"http:\/\/traffic.libsyn.com\/blindabilities\/Aira4.mp3?_=3\" \/><a href=\"http:\/\/traffic.libsyn.com\/blindabilities\/Aira4.mp3\">http:\/\/traffic.libsyn.com\/blindabilities\/Aira4.mp3<\/a><\/audio><\/div><p>http:\/\/traffic.libsyn.com\/blindabilities\/Aira4.mp3Blind Abilities presents the next installment in its series on Aira. Pete Lane continues his interview with Amy Bernal, Director of Aira Agents, and Patrick Lane, Aira Agent analyst. Hear their thoughts on Aira agent training, their views on customer service and the continuing evolution of the agent position. Aira has grown from eight contract [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":8,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":true,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[17,467],"tags":[402,37],"class_list":["post-2510","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bapresents","category-technology","tag-aira","tag-demo"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg","jetpack_shortlink":"https:\/\/wp.me\/p6rcRg-Eu","jetpack_likes_enabled":true,"jetpack-related-posts":[{"id":2433,"url":"https:\/\/blindabilities.com\/?p=2433","url_meta":{"origin":2510,"position":0},"title":"Aira &#8211; Visual Interpreter for the Blind: The Agent Perspective: Aira Part 3,  With Amy Bernal &#038; Patrick Lane","author":"Blind Abilities Team","date":"March 23, 2017","format":false,"excerpt":"Blind Abilities presents Part 3 in their series on Aira, Visual Interpreter for the Blind. Pete chats with Amy Bernal, Director of Aira Agent Services, and Patrick Lane, Aira Agent Analyst about a myriad of fascinating topics. Listen as they share their insight into the duties of Aira Agents; their\u2026","rel":"","context":"In &quot;BlindAbilities Presents&quot;","block_context":{"text":"BlindAbilities Presents","link":"https:\/\/blindabilities.com\/?cat=17"},"img":{"alt_text":"BlindAbilities Logo A black square with white initials, B A.","src":"https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=1400%2C800&ssl=1 4x"},"classes":[]},{"id":2108,"url":"https:\/\/blindabilities.com\/?p=2108","url_meta":{"origin":2510,"position":1},"title":"AIRA &#8211; The Eye Of Rah Gives Eyes To the Blind","author":"Blind Abilities Team","date":"August 17, 2016","format":false,"excerpt":"Join Jeff Thompson and Pete Lane and their guest, Suman Kanuganti, Co-founder and CEO of AIRA. AIRA leverages smart glasses, such as Google Glass to provide a dynamic service to blind users. Beginning with the Explorer program slated to begin in September and October of 2016, this device and the\u2026","rel":"","context":"In &quot;BlindAbilities Presents&quot;","block_context":{"text":"BlindAbilities Presents","link":"https:\/\/blindabilities.com\/?cat=17"},"img":{"alt_text":"BlindAbilities Logo A black square with white initials, B A.","src":"https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=1400%2C800&ssl=1 4x"},"classes":[]},{"id":3402,"url":"https:\/\/blindabilities.com\/?p=3402","url_meta":{"origin":2510,"position":2},"title":"An Aira Update: With Greg Stilson, Aira Agents, Leadership and Explorers","author":"Blind Abilities Team","date":"March 15, 2018","format":false,"excerpt":"blind Abilities presents an update on all things Aira. Join Jeff and Pete with their guest, Greg Stilson, Director, Aira Product Management, as he joins the podcast once again, this time to share his thoughts around his recent career change to Aira. Hear Greg\u2019s story of how he first learned\u2026","rel":"","context":"In &quot;Aira Presents&quot;","block_context":{"text":"Aira Presents","link":"https:\/\/blindabilities.com\/?cat=485"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2766,"url":"https:\/\/blindabilities.com\/?p=2766","url_meta":{"origin":2510,"position":3},"title":"Pete and Patrick Lane On the Air with Aira, the Blinded Veterans, and Blind Abilities","author":"Blind Abilities Team","date":"August 3, 2017","format":false,"excerpt":"A brief interview that Aira Agent Analyst, Patrick Lane and Pete Lane did on a local Jacksonville radio show. They talked about Aira, of course, and a bit about The Blind Abilities podcast. Also on the show is an interview with Al Avina, Executive Director of the Blinded Veterans Association.\u2026","rel":"","context":"In &quot;Aira Presents&quot;","block_context":{"text":"Aira Presents","link":"https:\/\/blindabilities.com\/?cat=485"},"img":{"alt_text":"BlindAbilities Logo A black square with white initials, B A.","src":"https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=1400%2C800&ssl=1 4x"},"classes":[]},{"id":3313,"url":"https:\/\/blindabilities.com\/?p=3313","url_meta":{"origin":2510,"position":4},"title":"You&#8217;re Invited&#8230; To a virtual Super Bowl party with Aira on Sunday Feb. 4th 6PM to 10:30 PM EST.","author":"Blind Abilities Team","date":"February 2, 2018","format":false,"excerpt":"You're Invited... To a virtual Super Bowl party with Aira on Sunday, February 4th from 6:00 p.m. to 10:30 p.m. EST. Listen in as Aira agents Patrick and Emily provide the best-in-class live description of the game to Greg Stilson, football fan and Aira Explorer, who is attending the big\u2026","rel":"","context":"In &quot;Aira Presents&quot;","block_context":{"text":"Aira Presents","link":"https:\/\/blindabilities.com\/?cat=485"},"img":{"alt_text":"BlindAbilities Logo A black square with white initials, B A.","src":"https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=1400%2C800&ssl=1 4x"},"classes":[]},{"id":3768,"url":"https:\/\/blindabilities.com\/?p=3768","url_meta":{"origin":2510,"position":5},"title":"Meet Aira&#8217;s Agent Analyst, Patrick Lane \u2013 An Overview of the Aira Services Compliments of the Completely Booked Podcast","author":"Blind Abilities Team","date":"July 20, 2018","format":false,"excerpt":"Meet Aira Agent Analyst Patrick Lane \u2013 An Overview of the Aira Services Compliments of the Completely Booked Podcast Blind Abilities is rebroadcasting this episode of completely booked, a brand new podcast sponsored by the public library in Jacksonville, Florida. this episode features an interview with Patrick Lane, an Aira\u2026","rel":"","context":"In &quot;Aira Presents&quot;","block_context":{"text":"Aira Presents","link":"https:\/\/blindabilities.com\/?cat=485"},"img":{"alt_text":"BlindAbilities Logo A black square with white initials, B A.","src":"https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=1400%2C800&ssl=1 4x"},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/blindabilities.com\/index.php?rest_route=\/wp\/v2\/posts\/2510","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blindabilities.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blindabilities.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blindabilities.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blindabilities.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2510"}],"version-history":[{"count":1,"href":"https:\/\/blindabilities.com\/index.php?rest_route=\/wp\/v2\/posts\/2510\/revisions"}],"predecessor-version":[{"id":2511,"href":"https:\/\/blindabilities.com\/index.php?rest_route=\/wp\/v2\/posts\/2510\/revisions\/2511"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blindabilities.com\/index.php?rest_route=\/wp\/v2\/media\/8"}],"wp:attachment":[{"href":"https:\/\/blindabilities.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2510"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blindabilities.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2510"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blindabilities.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2510"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}