{"id":8436,"date":"2024-10-16T11:59:44","date_gmt":"2024-10-16T16:59:44","guid":{"rendered":"https:\/\/blindabilities.com\/?p=8436"},"modified":"2024-10-17T16:11:06","modified_gmt":"2024-10-17T21:11:06","slug":"historic-partnership-be-my-eyes-and-hilton-transform-customer-service","status":"publish","type":"post","link":"https:\/\/blindabilities.com\/?p=8436","title":{"rendered":"Historic Partnership: Be My Eyes and Hilton Transform Customer Service"},"content":{"rendered":"<!--powerpress_player--><div class=\"powerpress_player\" id=\"powerpress_player_996\"><audio class=\"wp-audio-shortcode\" id=\"audio-8436-1\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"https:\/\/traffic.libsyn.com\/secure\/blindabilities\/BeMyEyesHilton.mp3?_=1\" \/><a href=\"https:\/\/traffic.libsyn.com\/secure\/blindabilities\/BeMyEyesHilton.mp3\">https:\/\/traffic.libsyn.com\/secure\/blindabilities\/BeMyEyesHilton.mp3<\/a><\/audio><\/div>\n<h2 class=\"wp-block-heading\">Podcast Summary:<\/h2>\n\n\n\n<p>Be My Eyes CEO Mike Buckley joins Jeff Thompson in the Blind Abilities Studio to reveal an exciting new partnership with Hilton Hotels.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"136\" src=\"https:\/\/blindabilities.com\/wp-content\/uploads\/2024\/10\/394c977a13a15cc0fdb0d836f3e97bf29051647f-300x136.png\" alt=\"Be My Eyes Logo\" class=\"wp-image-8445\" srcset=\"https:\/\/blindabilities.com\/wp-content\/uploads\/2024\/10\/394c977a13a15cc0fdb0d836f3e97bf29051647f-300x136.png 300w, https:\/\/blindabilities.com\/wp-content\/uploads\/2024\/10\/394c977a13a15cc0fdb0d836f3e97bf29051647f-150x68.png 150w, https:\/\/blindabilities.com\/wp-content\/uploads\/2024\/10\/394c977a13a15cc0fdb0d836f3e97bf29051647f.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/figure>\n<\/div>\n\n\n<p>Blind and low-vision individuals in North America can now access Hilton\u2019s customer service directly through the Be My Eyes app. Mike shares how this groundbreaking collaboration opens new doors for accessibility and hints at even more innovations on the horizon. Dive into the app today and discover these game-changing features!<\/p>\n\n\n\n<p><a href=\"https:\/\/www.google.com\/url?sa=t&amp;source=web&amp;rct=j&amp;opi=89978449&amp;url=https:\/\/apps.apple.com\/us\/app\/be-my-eyes\/id905177575&amp;ved=2ahUKEwj9q8TcqJaJAxU4MdAFHabBI7cQFnoECAkQAQ&amp;usg=AOvVaw1xuoIyjRqE4I4HYUD0tv8o\">Be My Eyes on the App Store<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.bemyeyes.bemyeyes&amp;hl=en_US&amp;pli=1\">Be My Eyes on Android<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Contact:<\/strong><\/h2>\n\n\n\n<p>you can follow us on Twitter&nbsp;@<a href=\"http:\/\/www.twitter.com\/blindabilities\">Blind Abilities<\/a><\/p>\n\n\n\n<p>On the web at&nbsp;<a href=\"http:\/\/www.blindabilities.com\/\">www.blindabilities.com<\/a><\/p>\n\n\n\n<p>Send us an&nbsp;email at&nbsp;<a href=\"mailto:info@blindabilities.com\">info@blindabilities.com<\/a><\/p>\n\n\n\n<p>Get the&nbsp;<a href=\"https:\/\/itunes.apple.com\/us\/app\/blind-abilities\/id1085849859?l=es&amp;mt=8\">Free Blind Abilities App&nbsp;on the App Store<\/a>&nbsp;and&nbsp;<a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.blindabilities.android.blind&amp;hl=en_US\">Google Play Store<\/a><\/p>\n\n\n\n<p>Give us a call and leave us some feedback at 612-367-6093. We would love to hear from you!<\/p>\n\n\n\n<p>Check out the&nbsp;<a href=\"https:\/\/www.facebook.com\/groups\/607027582712671\/\">Blind Abilities Community<\/a>&nbsp;on Facebook, the&nbsp;<a href=\"https:\/\/www.facebook.com\/BlindAbilities\/\">Blind Abilities Page<\/a>&nbsp;and&nbsp;<a href=\"https:\/\/www.facebook.com\/groups\/jobinsightsgroup\">Career Resources for the Blind and Visually Impaired group.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<!--powerpress_player--><div class=\"powerpress_player\" id=\"powerpress_player_998\"><audio class=\"wp-audio-shortcode\" id=\"audio-8436-3\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"https:\/\/traffic.libsyn.com\/secure\/blindabilities\/BeMyEyesHilton.mp3?_=3\" \/><a href=\"https:\/\/traffic.libsyn.com\/secure\/blindabilities\/BeMyEyesHilton.mp3\">https:\/\/traffic.libsyn.com\/secure\/blindabilities\/BeMyEyesHilton.mp3<\/a><\/audio><\/div><p>https:\/\/traffic.libsyn.com\/secure\/blindabilities\/BeMyEyesHilton.mp3 Podcast Summary: Be My Eyes CEO Mike Buckley joins Jeff Thompson in the Blind Abilities Studio to reveal an exciting new partnership with Hilton Hotels. Blind and low-vision individuals in North America can now access Hilton\u2019s customer service directly through the Be My Eyes app. Mike shares how this groundbreaking collaboration opens new doors [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":8,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[17,467],"tags":[],"class_list":["post-8436","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bapresents","category-technology"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg","jetpack_shortlink":"https:\/\/wp.me\/p6rcRg-2c4","jetpack_likes_enabled":true,"jetpack-related-posts":[{"id":7832,"url":"https:\/\/blindabilities.com\/?p=7832","url_meta":{"origin":8436,"position":0},"title":"Let&#8217;s Talk to the founder and the New CEO of the Be My Eyes App and their New Virtual Assistant Using Open AI GTP4! Sign Up Now and Get on the BETA List!","author":"Blind Abilities Team","date":"March 27, 2023","format":false,"excerpt":"Podcast Summary \u00a0Hans Wiberg, founder of\u00a0Be My Eyes, and the new chief executive officer of\u00a0Be My Eyes, Mike Buckley join Pete Lane in the blind Abilities Studio \u00a0 to announce a brand new feature, currently in Beta form available on the\u00a0Be My Eyes\u00a0app entitled \"the Virtual Assistant\". The virtual assistant\u2026","rel":"","context":"In &quot;BlindAbilities Presents&quot;","block_context":{"text":"BlindAbilities Presents","link":"https:\/\/blindabilities.com\/?cat=17"},"img":{"alt_text":"BlindAbilities Logo A black square with white initials, B A.","src":"https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=1400%2C800&ssl=1 4x"},"classes":[]},{"id":4682,"url":"https:\/\/blindabilities.com\/?p=4682","url_meta":{"origin":8436,"position":1},"title":"CSUNATC19: Verizon \u2013 Building Accessible Brands! An Accessible Experience for All. Accessible Fantasy Football Anyone?","author":"Blind Abilities Team","date":"March 14, 2019","format":false,"excerpt":"Full Transcript Show Summary: Blind ability see sun coverage is sponsored by Be My Eyes. Be My Eyes is a free app that connects blind and low-vision people with sighted volunteers and company representatives for visual assistance through a live video call. Download for iOS Download for Android In this\u2026","rel":"","context":"In &quot;CSUN2019&quot;","block_context":{"text":"CSUN2019","link":"https:\/\/blindabilities.com\/?cat=525"},"img":{"alt_text":"BlindAbilities Logo A black square with white initials, B A.","src":"https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=1400%2C800&ssl=1 4x"},"classes":[]},{"id":4699,"url":"https:\/\/blindabilities.com\/?p=4699","url_meta":{"origin":8436,"position":2},"title":"CSUNATC19: Join Kyndra Lococo from Google, Alexander Hauerslev Jensen and Will Butler from Be My Eyes, As They Announce Google as the Newest Specialized Help Partner on the Be My Eyes App!","author":"Blind Abilities Team","date":"March 17, 2019","format":false,"excerpt":"Full Transcript Show Summary: Blind ability see sun coverage is sponsored by Be My Eyes. Be My Eyes is a free app that connects blind and low-vision people with sighted volunteers and company representatives for visual assistance through a live video call. Download for iOS Download for Android Alexander Hauerslev\u2026","rel":"","context":"In &quot;CSUN2019&quot;","block_context":{"text":"CSUN2019","link":"https:\/\/blindabilities.com\/?cat=525"},"img":{"alt_text":"BlindAbilities Logo A black square with white initials, B A.","src":"https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=1400%2C800&ssl=1 4x"},"classes":[]},{"id":5227,"url":"https:\/\/blindabilities.com\/?p=5227","url_meta":{"origin":8436,"position":3},"title":"Aira Party, autonomous Cars, Aira access at Colleges, Meet Mike Randall the New Aira CEO and the Partnership that will Rock Your Ears with Bose. #NFB19","author":"Blind Abilities Team","date":"July 24, 2019","format":false,"excerpt":"Full Transcript Show Summary: Aira was the Elite Sponsor at the 2019 NFB Convention held in Las Vegas and they sure know how to put on a party. While talking with Aira\u2019s Michael Hingson, we learn about the Aira Access points and the growing number of businesses and colleges coming\u2026","rel":"","context":"In &quot;NFB19&quot;","block_context":{"text":"NFB19","link":"https:\/\/blindabilities.com\/?cat=526"},"img":{"alt_text":"BlindAbilities Logo A black square with white initials, B A.","src":"https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=1400%2C800&ssl=1 4x"},"classes":[]},{"id":3417,"url":"https:\/\/blindabilities.com\/?p=3417","url_meta":{"origin":8436,"position":4},"title":"Interview with Be My Eyes Hans Wiberg and Community Directer Alexander Jensen: Specialized Help and Community Stories","author":"Blind Abilities Team","date":"March 18, 2018","format":false,"excerpt":"Be My Eyes is the ever growing creation of Hans Wiberg. 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This idea was launched 3 years\u2026","rel":"","context":"In &quot;Apps for Students&quot;","block_context":{"text":"Apps for Students","link":"https:\/\/blindabilities.com\/?cat=497"},"img":{"alt_text":"Image of Be My Eyes on the screen of a smart phone.","src":"https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2018\/03\/BeMyEyes.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2018\/03\/BeMyEyes.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2018\/03\/BeMyEyes.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2018\/03\/BeMyEyes.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":8464,"url":"https:\/\/blindabilities.com\/?p=8464","url_meta":{"origin":8436,"position":5},"title":"Aira Unveils Meta Ray-Ban Integration, Walmart Partnership, and More","author":"Blind Abilities Team","date":"November 1, 2024","format":false,"excerpt":"Podcast Summary: Jenine Stanley, Director of Customer Success and Engagement at Aira, joins Jeff Thompson on Blind Abilities to share exciting updates. Aira can now be used with Meta Ray-Ban glasses, available in public beta for all users. This innovation expands Aira\u2019s accessible technology offerings, along with other developments like\u2026","rel":"","context":"In &quot;BlindAbilities Presents&quot;","block_context":{"text":"BlindAbilities Presents","link":"https:\/\/blindabilities.com\/?cat=17"},"img":{"alt_text":"BlindAbilities Logo A black square with white initials, B A.","src":"https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/blindabilities.com\/wp-content\/uploads\/2015\/02\/Blind-Abilities-Logo.jpg?resize=1400%2C800&ssl=1 4x"},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/blindabilities.com\/index.php?rest_route=\/wp\/v2\/posts\/8436","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blindabilities.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blindabilities.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blindabilities.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blindabilities.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=8436"}],"version-history":[{"count":2,"href":"https:\/\/blindabilities.com\/index.php?rest_route=\/wp\/v2\/posts\/8436\/revisions"}],"predecessor-version":[{"id":8447,"href":"https:\/\/blindabilities.com\/index.php?rest_route=\/wp\/v2\/posts\/8436\/revisions\/8447"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blindabilities.com\/index.php?rest_route=\/wp\/v2\/media\/8"}],"wp:attachment":[{"href":"https:\/\/blindabilities.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=8436"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blindabilities.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=8436"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blindabilities.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=8436"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}